Put Action Request at Top of Message
I put my request for actions at the very beginning of email messages.
I used to think it was best to build the case for a specific action request. But in practice, it would force the reader to guess what exactly I was asking them to do next. So I changed my ways and started placing my requests for actions first – with the explanations or reasons for doing so AFTER the request.
And I follow the same format when replying.
Although it was awkward at first, I soon discovered that as I became more and more clear on what actions I was requesting, the words and the flow became natural and unforced.
